HOW DO I TRACK MY PACKAGE?
We will send you updated emails about your order status, including when it is shipped out. To check the status of your order, simply log into your account and view your order history.
WHEN WILL I GET MY ORDER?
Most orders arrive within 5-7 business days. First Class Shipping is always free. If you need your frames sooner, we also provide options for faster flat-rate shipping at checkout. To check the status of your order, simply log into your account and view your order history.
WHAT IS THE RETURN POLICY?
Our return policy lasts 15 days from date of delivery. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. The product must be in the same new condition as time of purchase, with all original packaging to be considered for a refund. Customer pays cost of return shipping. Full purchase price will be refunded.
To return your product, please mail it to:
5350 NW 35th Avenue
Fort Lauderdale, FL 33309
Orders purchased under Final Sale terms may not be returned, refunded, exchanged, or replaced, unless defective. If you have any questions or need help, please contact our team directly at: firstname.lastname@example.org or drop us a direct message here.
WHERE DO YOU SHIP?
We ship to all 50 states in the US (including Hawaii and Alaska). We ship all of our domestic orders via USPS First Class for free! When your order ships, you will receive a shipping confirmation email containing a tracking number so you can track your order’s progress.